Spring 2012 Second Wednesday Series - March
Critical Conversations: We Have to Talk
Wednesday, March 14, 2012, at the U.Va. Richmond Center, 8:30 am–3:30 pm
Who Should Attend
Employees at all levels
Most of us approach critical conversations with trepidation and sweaty palms. Understandably, we try to avoid these exchanges, but often to our disadvantage. They involve tough issues, varying opinions, strong emotions, and high stakes. Learning to converse skillfully enables us to talk with honesty and authenticity so that we can be heard—and can hear others. Better relationships, enhanced productivity, new ideas, and high quality decisions are just a few of the results. Whether the conversation is with a colleague, employee, or boss, the necessary framework and skills are the same to reduce misunderstandings and minimize conflict. Armed with your new skills, you will enter into your next critical conversation with confidence and dry palms.
Attend this class and learn to
- describe how avoiding a critical conversation may be keeping you from reaching your goals
- identify skills necessary to prepare and engage in a difficult conversation with anyone, no matter their position, power or authority
- share strong opinions without shutting down a contrary view
- conduct (through class practice) a critical conversation you’d like to have back on the job
About the Trainer
Sabet Stroman is an organizational consultant focusing on leadership, supervisory and employee training, coaching and development. She has worked in this field for over 25 years, and has developed and delivered management and professional seminars to a wide range of public- and private-sector clients. She was an assistant professor in the School of Continuing Studies at the University of Richmond for 19 years, and is an adjunct faculty member for U.Va.’s Center for Executive Development. Prior to forming her own company, she served as the national director of leadership development and training for Circuit City Stores, Inc., during the “Good to Great” years. Sabet has an MEd from the University of Virginia and a BA from the University of South Carolina.
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